Thank your company and employees for their courtesy and diligence in working with us to solve our problem. We appreciate your professionalism and expertise. We will certainly recommend you and your company to our friends.
Fred and Sharon Ray
No one likes to hear they have a slab leak. I had one eight years ago which took three days to repair so I was definitely not looking forward to having another one. I had never used TRS but thought I’d give them a shot and I’m glad I did! Leak detection was scheduled and that took all of one hour. Scheduled repair for the following morning and to my amazement they were done in 2 hours! Let me add that this was a worse leak than the last! WOW! Less time away from the office was a definite plus BUT the biggest plus of all was the courtesy and professionalism that was shown! Everywhere you go today it seems companies & employees could care less about you! Not true with TRS! Word of mouth can be your best friend or your worst enemy. Not only do I not refer anyone to the various companies that completed my last slab leak but I advise people not to use them for any type of job. This will not be the case with TRS! I will shout out praises to everyone I can! Thank you guys for erasing my dread and for your INCREDIBLE service!
When we discovered we had a slab leak we called our home warranty company, the plumber they sent was going to fix the leak the old way by jackhammering our concrete slab and pulling up carpet and basically tearing up our house. I had heard about TRS on the radio so I thought we’d call and see what they could do. Aaron came out personally that afternoon and gave us an estimate. After talking it over we decided to go with TRS and I sure am glad we did. I had called on Friday to set up our appointment and they were at our house the next week. We were only without hot water for a night. The crew, which was made up of young guys, was courteous and respectful. I was impressed with their work ethic and how professional they were. TRS took precautions to put mats down everywhere they had their equipment so as not to mess up our carpet. I was so thankful that we did not have to tear up our foundation and carpet to fix a small leak. The major plus was that it also refinished our entire hot water system and most likely fixed any developing leaks in our system, which is good to know since our house was built in the 50’s. We are saving up to be able to do our cold water pipes in the future. I would definitely recommend TRS over a traditional method of fixing a slab leak. Thank you TRS!
TX MASTER PLUMBING LICENSE
JOE TOM ALLEN – MASTER #12362
TEXAS STATE BOARD OF PLUMBING EXAMINERS
929 E. 41ST
AUSTIN, TX 78761